If you are required to perform a hard reset on your mobile device your mobile calendar connection will be gone. You’ll have to re-create the connections before you will be able to view you calendar again. Please follow these instructions in order to restore your calendar data from Google using GooSync.

Please note: Failing to follow these steps can result in your data being removed from Google.

• After performing a hard reset on your device restore your applications by syncing with the relevant desktop application (Palm Desktop/ActiveSync etc).
• Once your applications are restored open the synchronisation client on your device.
• Go into the Profile Settings and view the Calendar settings.
• Ensure you set the Sync Mode to Slow and click OK.
• Run the sync again to synchronise your Google Calendar data to your device.

You must ensure the Sync Mode is set to Slow before performing the first synchronisation.

If a Normal sync is performed after a hard reset the client will detect that your device calendar data is no longer present and will send delete commands for all these events to Google. This will result in your Google Calendar data being removed.

Tags | Apple, General, Google, Mobile